EKKO / whatsapp crm for garages

Your customers live on WhatsApp. So does Ekko.

Garage customers in the Gulf don't fill forms and don't answer email. They send a WhatsApp. Ekko doesn't fight that — it makes WhatsApp the front door of the workshop, with the record-keeping happening underneath.

Answered in their language

Ekko's agent hekko answers every inbound WhatsApp — in the customer's own language, in seconds. 2,966+ messages handled in production so far.

Approval on the phone

Estimates go to the customer's phone priced from live stock. One tap approves — binding and timestamped. No voice-note approvals, no arguments at pickup.

Every message on the record

Conversations attach to the customer and the vehicle — not to whichever advisor's personal phone the thread happened to live on when he resigned.

From chat to job card

“Is my car ready?” gets a real answer from the live board, not a guess. Status, photos, and the gate pass all flow through the same thread.

1,355job cards processed

3,343QC checkpoints signed

2,966WhatsApp messages handled

2,023ledger vouchers · DR = CR

68staff working in it daily

1 dayto go live with your data

Questions garage owners ask

Does this use my workshop's WhatsApp number?

Yes — Ekko runs on your workshop's WhatsApp identity, so customers keep messaging the number they already know.

What happens after working hours?

The agent answers around the clock and the conversation is on the record when your advisors pick it up in the morning.

Do customers need to install anything?

No. Approvals, estimates and updates all happen in WhatsApp and the browser — nothing to install, nothing to teach.

Your workshop, live on the board.

30 minutes. Your bays, your staff, your numbers — not a slideshow.

BOOK A DEMO ON WHATSAPP